Invoice Template format
It’s very important but you should also pay attention to what format you select to work with. Whether it’s Word, Excel, PDF, Google Docs, or Google Sheets, it has to be easy to use by all your employees who will be issuing invoices, secure and compatible with your other software and systems.
Add a personal touch to your invoices
You can always include a few lines to promote the other auto repair services you are offering in case your customers need them. This can also include maintenance tips, links to community sites and blogs, so you show you care about your customers.
Accept a variety of payment methods
It’s important to stay up to date with all available payment methods, including major debit and credit cards, online payments, e-transfers, virtual online cards, mobile payments as well as methods for delayed payment.
Don’t spare the detail
The time you invest in detailing every bit of work you performed on your customer’s vehicle is a time well spent. This will build trust and will also show them that the work you’ve done is valuable and that you and your staff have the knowledge and skills to care for their car or truck in the best way.
Don’t surprise your customers
For many of your customers, especially the great majority who don’t have detailed automotive knowledge, visiting your auto repair shop can be very stressful so you want to decrease the distress factor. Thus, springing unexpected charges or changing your payment terms are some of the things you should avoid doing in your invoice. Be detailed, transparent and predictable and you will get loyal customers who will recommend you to their friends and family time and again